Good with technology.
Even better with people.

Dan founded Skills Ladder in 2013, just six months after the birth of his first child. It was quite a year.

He has always been passionate about technology and enjoys helping people make the most of the computers they use every day. He is looking ahead to the possibilities of computers, AI and cloud-based learning, with learner engagement and continual improvement at the heart of the business.

Edward’s background includes managing hotels and running catering firms, giving him hands-on experience of hospitality and business operations.

He moved into digital skills and education and found his passion for teaching. Connecting with learners and helping them build useful digital skills is central to his approach. He also promises some fabulous jokes.

Lynsey holds a PGCE in further education and delivers adult learning, mainly in IT, alongside literacy and numeracy.

She has a track record of meeting targets on externally funded projects, including running a UK Online Centres project for four years. Her experience in IT and project management strengthens her teaching.

Mike joined Skills Ladder after working as a college lecturer. He teaches Digital Skills, helping learners build practical IT skills and the confidence to use them.

He is particularly passionate about supporting people who feel less confident with technology and showing them what they can achieve.

Sarah specialises in Excel and Power BI. Her experience as a data analyst informs a practical, industry-focused approach to training.

She enjoys helping learners discover what they can achieve with data, turn complex information into useful insights and put the right tools and techniques to work.

Dawn sets up and organises training programmes from start to finish, handling enrolment paperwork, schedules and the practical details of course preparation.

She works closely with learners and tutors to keep communication clear, respond to needs or concerns and help everything run smoothly.

Katherine manages the background systems that keep Skills Ladder’s training programmes running smoothly.

Her varied administrative background brings organisational skills, attention to data accuracy and a practical focus on processes to the operations team.

Emma combines bookkeeping and administration, maintaining accurate financial records, processing transactions and preparing reports.

She also supports schedules, client communication, document organisation and office coordination. Keeping things organised, reliable and accurate is her speciality. Away from the figures, she loves to dance.

Mark’s enthusiasm for education is matched by his interest in how marketing evolves with technology, changing audiences and culture.

He believes the foundations of good marketing remain important through the digital revolution, even as the way businesses reach people changes. He also loves rugby.