Sector: Hospitality

Case Studies

Hospitality & Catering Apprenticeships

This Apprenticeship covers a range of occupations within hospitality and catering, one of the largest industries in the country. Hospitality and catering covers work in restaurants, hotels and holiday accommodation, cafés, pubs, and contract caterers – it also supplies other industries with food and drink. Schools, colleges, hospitals and large businesses nearly always have canteens and catering staff, too.

To reflect the many career options on offer, this Apprenticeship has several pathways. If you need staff for working ‘front of house’, waiting staff or staff trained for bar work, then this apprenticeship can help you.

Apprentices interested in cookery could either train as a chef in a restaurant, or learn how to cook on a large scale for institutions like the NHS or armed forces. They could be trained  to work in all sorts of kitchens, from fine-dining to chain restaurants through to gastro-pubs. There are specialist pathways to cover all kinds of fare, including Bangladeshi, Thai, Chinese, and Indian.

Apprentices more interested in the hospitality side of the sector could work in a hotel reception area; learn to run a B&B or youth hostel; or keep a hotel crisp and clean.

Successful completion of the Advanced Level Apprenticeship could lead to management or supervisory roles.

Job Roles

Intermediate Level Apprenticeship

  • Team member
  • Waiter or Silver Service Waiter (Food and Beverage)
  • Waiter or Silver Service Waiter (Food Services)
  • Bar/cellar person
  • School Cook
  • Cook
  • Chef
  • Kitchen Assistant
  • Kitchen Assistant (Casual Dining or restaurants, hotels and gastro pubs)
  • Craft Chef (Fine Dining)
  • Craft Chef (Casual Dining or restaurants, hotels and gastro pubs)
  • Commis Chef, Kitchen Support Staff - Bangladeshi Cuisine
  • Wok Chef, Deep Fry Chef - Chinese Cuisine
  • Chef/Cook or Kitchen Assistant - Indian Cuisine
  • Stir Fry Specialist, Assistant Chef /Cook, Kitchen Assistant - Thai Cuisine
  • Housekeeper, Room Attendant (housekeeping), Chamber Maid
  • Receptionist


Advanced Level Apprenticeship

  • Sous Chef or Senior Chef/Cook (Fine Dining)
  • Sous Chef (Restaurants, hotels and gastro pubs)
  • Senior Chef/Cook (Restaurants, hotels and gastro pubs)
  • Pastry Chef
  • Unit Manager - Contract Catering
  • Head Housekeeper
  • Head of Reception
  • Front of House Manager
  • Duty/Hotel Supervisor/Manager
  • Regional Supervisor in a restaurant or pub chain with multiple outlets
  • Regional Manager in a restaurant or pub chain with multiple outlets


To view the qualification in more detail click here

  • Hospitality
    A national healthcare provider asked Skills Ladder to use Gov Apprenticeship funding

    View Case Study
  • Hospitality
    A Global Hotel Chain, asked Skills Ladder to design a flexible bespoke programme.

    View Case Study